Senior Project Manager

Do you want to join the world-leading center of excellence for Marketing Automation, Personalization, loyalty, and CRM at scale? Are you passionate about strategic project management, and do you thrive in navigating complex client relationships? Would you like the opportunity to leave a lasting impact on a major client? Then join VML MAP as a Senior Project Manager!

What will your day look like?

In the role as our new Senior Project Manager, you’ll lead and manage key strategic projects for one of our large international clients. You will play a central role throughout the entire project lifecycle; you will use your strategic thinking and management skills as well as tackling more hands-on tasks, while ensuring delivery on time, on budget, and with high quality. A strong passion for creating exceptional consumer experiences and the digital solutions that support this, is essential. In addition, your ability to navigate large, complex, and political organizations and manage high-level stakeholder relationships will be crucial to your success.

More specifically, your tasks include:

• Managing the client relationship and expectations excellently
• Developing project scopes, plans, and budgets
• Producing high-quality presentations for internal and client meetings
• Managing projects, which includes securing progress across different departments and ensuring alignment with overall strategic objectives
• Being responsible for project deliverables being on time and within budget while proactively ensuring that obstacles are mitigated, and project risks are minimized
• Being a daily sparring partner to your colleagues.

Who are you going to work with?

You will be the linchpin in a network of closely coordinated Project Managers, Designers, User Experience Architects, and Developers. You will get competent teammates who go the extra mile to help one another. We are a flat organization that loves growing the talents of our people, and many of our people have been at the agency for a decade or longer.

What do you bring to the table?

You are an easygoing person with a proactive and positive mindset. You work to deliver the best possible outcome despite any challenges that arise. As you will be managing several projects simultaneously, you are an organized person who can keep perspective while showing great attention to detail. You have a proven track-record in navigating large, international political organizations, and you thrive in the ambiguity that this can entail. We imagine that you bring experience from a client-facing role, understanding that each client interaction can foster deeper and more robust collaborations. You can proactively identify the client's needs, advise on process improvements and unlock new potential avenues for collaboration. Grit and a proactive mindset are essential for success in this role.
If you are looking to join the more tech-savvy part of marketing, where data, automation, and personalization is what interest, drive and motivates you, then this could most definitely be the role for you!

In addition, you have:

• 5+ years of experience being a digitally focused project manager or similar
• Experience with strategic management and implementation of IT projects, web and/or marketing automation within large, complex organizations.
• The ability to identify, and subsequently translate, a business need into a concrete project with clear objectives, deliverables, success metrics and KPIs.
• The competence, confidence, and self-discipline to manage deadlines, estimates, and budgets excellently
• Exceptional skills in stakeholder management and client relationship building
• Great communication skills in English.
• Experience working with marketing automation platforms (Salesforce, Adobe, etc.), with the ability to bridge the gap between technical teams and business stakeholders is considered an advantage

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.